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New website for leading customer experience consultancy

CGA is Internationally recognised as a leading, innovative customer experience consultancy, creating value through Insight and Transformational Customer Journey Management.

CGA is typically engaged on national and international Customer Experience improvement and transformation programmes, receiving endorsements for creativity, insight and fresh thinking.  Their proprietary journey mapping solution Heartbeat® helps to bring the customer to life, showing immediate pain points in real-time and identifying where future intervention will offer greatest value.

As the company has grown since 2001, they recognised the need for a new website and refresh of their brand and dpc were awarded the project of bringing the company to life online.

The result is an engaging mix of fresh imagery and a beautiful clean design, wrapped up in a gorgeous user experience.

What we did

  • Brand development
  • Design
  • Website design and build
View CGA website